Support
Our online Support Center provides answers to frequently asked questions and an ever-expanding knowledge base full of great tools, tips, and information. Download patches and upgrades when needed. Access training videos, user instructions, a library of owner's manuals, and more.
The Support Center is available to customers within the 90-day warranty period, and to our customers with Extended Service Agreements.
support center log in
Lost your password? We'll be happy to help you. Click here to chat live with our customer support, or you may call us at 1.800.733.8839
Beta Testing: If you, or your company would be interested in participating as a beta-tester of upcoming releases of TimeForce, click here.
extended service agreements (ESA)
An Extended Service Agreement (ESA) provides you with a full year of warranty. It's a great way to protect your investment and can be renewed each year. ESA customers are also given login and password access to our extensive online Support Center.
Our Extended Service Department is available to create an account for you over the phone. Call us at 1.800.733.8839, and within minutes a representative will be assisting you in obtaining these excellent benefits.
GoToAssist support
Click this link when directed by a support representative.
“As I am sure you are aware, I had a support session this morning. Having come from the software industry I know what a lengthy call like that can do to your performance numbers. But, as one of the early adopters of TimeForce, I want you to know that your rep's persistence and patience just reconfirmed what I've been telling prospective customers of TimeForce....your Tech Support team is absolutely stellar. They have all been helpful and have always gone the extra mile. Anyway, it is because of your team that I feel completely comfortable providing a positive reference for the product. The product is precisely what I needed when I took over managing this firm....so compliments to the product designer(s), product manager and of course, the development team. They provided the foundation, but it is your team that keeps us all happily using the product.”
- support home
- downloads/updates
- knowledge base
- support library
- user manuals
- user instructions
- timeclock specs
- technical docs
- product FAQ
- glossary of terms
- user training videos
- system requirements
- contact support
- buy accessories
TimeForce
If you would like assistance with these instructions, we’ll be glad to help. Please contact us by calling 800.697.7010 from 6 am to 6 pm (MST), Monday through Friday.
