User Conference : Day 1

• 7:30am - 8:30am-ish (your timing)
Good Morning!
Packet/Badge pickup + Conference check-in
Continental Breakfast provided
Grab some fuel for the conference in the Hyatt Place Lobby
Meet us in the Conference Room to get things off to a great start at 9:00am

• 9:00am - 9:45am
Group Session
. . . . . . . . . . . . . . . . .
Welcome!
Conference Welcome, Introduction, and Kick Off
Welcome —José Gaona, Director of Product Management & Operations

Keynote Address : Qqest Vision for Employer Services
Burke Plummer, President & CEO
Burke Plummer, Qqest CEO, will introduce new products, services, and solutions available to help you manage your workforce. Qqest has several new employer services and we'll share these great offerings to you during the Conference. We are excited about our expanded customer solutions and will present what's available and how they will help you manage the time and attendance, payroll, and HR needs for your business. Good stuff!

Get ready for Radical Service!
Guy Evans, Director of Customer Services
Just what is radical service anyway?
Guy will discuss what we mean by "Radical."
Customer Service has always been paramount, and we are taking it to the next level with our heightened Radical Service commitment. We want to go above-and-beyond to deliver a radically different level of customer service than anyone in our industry can deliver.
We will outline our specific company-wide commitments to you, our Customer, to make certain that your experience with us is the very best available in employer solutions. Period.

• 9:45am - 10:30am
Group Session
. . . . . . . . . . . . . . . . .
Product Road Map, Part I
Robert Whitworth, Director of Software Development
Let's take a look back at how we got here,
and discuss where Qqest views the time and attendance product going.

• 10:30am - 11:30am
Group Session
. . . . . . . . . . . . . . . . .
Product Road Map, Part II
José Gaona, Director of Product Management & Operations
Jose will give you a look into the exciting future of TimeForce II —
its new add ons, features, and what to expect from this new application.

• 11:30am - 1:00pm
Refuel
Lunch Break
Catered Lunch at Hyatt Place.

—Lunch wrap-up + Workshops begin at 1:00pm—

• 1:00pm - 4:15pm
Concurrent Breakout Sessions
. . . . . . . . . . . . . . . . .
Day 1 Workshops

• 1:00pm - 2:30pm Session A : Schedules & Shifts [includes laptops and hands-on work] —workshop with Mike Dirmyer	• 1:00pm - 2:30pm Session B : Ins and Outs of TimeForce Reports [no laptops — projection only] —workshop with Becklyn Thee
• 2:30pm - 2:45pm 15 minute break Afternoon break with snack provided
• 2:45pm - 4:15pm Session A : Ins and Outs of TimeForce Reports [no laptops — projection only] —workshop with Becklyn Thee	• 2:45pm - 4:15pm Session B : Schedules & Shifts [includes laptops and hands-on work] —workshop with Mike Dirmyer

• 4:15pm
Day 1 Wrap Up

• All Day
TimeForce Help Desk
Throughout both days of the Conference, we'll have a TimeForce Help Desk available.
Visit anytime for specific questions, expert advice on TimeForce.

• 4:30pm - 6:30pm
Personal Time
Break/Personal Time from post-Wrap Up to 6:30pm
Shop, nap, visit The Gateway, relax, and get ready for a fun night at Skybox for Casino Night

• 6:30pm - 11:00pm
Casino Night!
A social evening including dinner, drinks, casino games, prizes and fun.

User Conference : Day 2

• 8:30am-ish (your timing)
Rise and Shine!
Continental Breakfast provided
Complimentary coffee, juice, and treats in the Hyatt Place Lobby
Meet us in the Conference Room at 9:00am to kick off Day 2

• 9:00am - 10:00am
Group Session
. . . . . . . . . . . . . . . . .
Round-Up : Morning Session Roundtables : How to get the most value from Qqest
Rotate to a new table every 20 minutes, each with a different topics, tips, and information.
Table 1: Quick Review of New 2.8 Features
Table 2: Professional Services & Training
Table 3: Job Tracking
Table 4: Advanced Scheduling and ScheduleAnywhere
Table 5: Qqest Payroll — Employee Window
Table 6: Time Clocks for every environment
Table 7: Quick Review on how to use Accruals
Table 8: Qqest People Services

• 10:00am - Noon
Group Session
. . . . . . . . . . . . . . . . .
Tomato Session!
Let us have it.

• Noon - 1:30pm
Lunch Break
Try one of the many restaurants at The Gateway. All are within walking distance.
There are lots of choices from fast food to fine dining.
Check out your options here.
*We'll provide you with a Gateway Gift Card so you can try what you like, (or shop a little) and it's on us!

• 1:30pm - 3:30pm
Concurrent Breakout Sessions
. . . . . . . . . . . . . . . . .
Day 2 Workshops

• 1:30pm - 2:30pm Session A : TimeForce Utilities —workshop with David Kelly	• 1:30pm - 2:30pm Session B : TimeForce Tips & Tricks [no laptops — projection only] —workshop with Scott Larsen
• 2:45pm - 3:45pm Session A : TimeForce Tips & Tricks [no laptops — projection only] —workshop with Scott Larsen	• 2:45pm - 3:45pm Session B : TimeForce Utilities —workshop with David Kelly

• All Day
TimeForce Help Desk
Throughout both days of the Conference, we'll have a TimeForce Help Desk available.
Visit anytime for specific questions, expert advice on TimeForce.

• 3:45pm - 4:00pm
TimeForce Inaugural User Conference Wrap Up
Wrap up, Survey, and Thank You!
. . . . . . . . . . . . . . . . .
Wrap up, check out, head to the airport, stay an extra night, take in a jazz game, go skiing, go shopping—whatever you like!
Thank you for coming to Salt Lake City, Utah and a huge thanks for being one of The Founding 50.
We hope you will have enjoyed the conference, your visit, and please travel safely.
—Qqest

• Group Sessions
• Meals, Snacks, Breaks, Personal Time
• Workshops + Breakout Sessions, Help Desk

 

 

Hyatt Place Hotel

Salt Lake City
Downtown/The Gateway

April 22-23, 2010

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